Skip to content
swirl.events Documentation

Claiming a venue

A claimed venue gets a real owner (or a small team of owners + managers), a venue detail page you can edit, and the option to point your own domain at it. Most venues on Swirl are unclaimed — anyone can post events at any venue regardless. Claiming is for the venues you actually run.

When to claim

  • You operate the space — booking, programming, day-of-show stuff.
  • You’re staff or a regular at a venue and the venue owner is fine with you managing its Swirl presence.
  • You’re consolidating: your venue has lots of events on Swirl already and you want one canonical page you control.

How to claim

  1. Open /manage/venues/ from the host workspace sidebar.
  2. Click Claim a venue.
  3. Search by name or city. Pick your venue from the results.
  4. Choose your relationship — owner / operator / staff / representative.
  5. Write a sentence or two so we can verify you’re connected to the place.
  6. Submit.

What happens next depends on whether anyone has already claimed the venue:

  • Nobody else has claimed it. You’re auto-approved as the owner. The venue appears in your /manage/venues/ list immediately.
  • Someone has already claimed it. Your request goes to the existing owners (and the Swirl team) for review. You’ll get an email when there’s a decision.

Roles

Once you’re on a venue, three roles exist:

RoleCan do
OwnerEverything: edit details, add custom domains, add/remove managers, transfer ownership.
ManagerEdit details, add custom domains, manage day-to-day. Cannot remove owners.
EditorEdit venue details only.

Owners add other people by email — they have to be signed-in Swirl users first. The “Members” section on the venue detail page is where you do this.

What claimed venues unlock

  • Custom domain — see Custom domains for the full walkthrough.
  • A canonical detail page at /venues/<slug>/ that you control.
  • Future: bulk event tools, venue-level series, embeddable calendar. Not shipped yet; on the roadmap.

A couple of edge cases

  • The venue isn’t in Swirl yet. Venues appear in the catalog once at least one event has been posted at them. Post the event first; the venue then becomes claimable.
  • A wrong claim got approved. Email events@swirl.events and we’ll fix it. Admins can revoke and re-assign roles.
  • You don’t see your venue in /manage/venues/. Either you haven’t claimed it yet, or your claim is still pending. The pending list shows below the verified list.